{"id":217,"date":"2025-08-01T22:22:04","date_gmt":"2025-08-01T22:22:04","guid":{"rendered":"https:\/\/lucklock.be\/?page_id=217"},"modified":"2025-08-02T07:22:21","modified_gmt":"2025-08-02T07:22:21","slug":"algemene-voorwaarden","status":"publish","type":"page","link":"https:\/\/lucklock.be\/nl\/mentions-legales\/conditions-generales\/","title":{"rendered":"Algemene voorwaarden"},"content":{"rendered":"

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<\/span><\/h1>\n

conditions g\u00e9n\u00e9rales<\/span><\/h1>\n

Votre expert serrurier sp\u00e9cialis\u00e9 en s\u00e9curisation<\/span><\/h2>\n

\u00a0\u00bb content_phone=\u00a0\u00bb<\/p>\n

<\/span><\/h1>\n

conditions g\u00e9n\u00e9rales<\/span><\/h1>\n

Votre expert serrurier sp\u00e9cialis\u00e9 en s\u00e9curisation<\/span><\/h2>\n

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<\/span><\/h1>\n

conditions g\u00e9n\u00e9rales<\/span><\/h1>\n

Votre expert serrurier sp\u00e9cialis\u00e9 en s\u00e9curisation<\/span><\/h2>\n

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CONDITIONS G\u00c9N\u00c9RALES<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ module_id=\u00a0\u00bbdecouvrir-legales\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb46px|auto||auto||\u00a0\u00bb custom_padding=\u00a0\u00bb||2px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font=\u00a0\u00bb|||on|||||\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_2_text_color=\u00a0\u00bb#1D1D1B\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb custom_margin=\u00a0\u00bb-15px||29px|||\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb34px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.2em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_text_shadow_style=\u00a0\u00bbpreset2″ header_2_text_shadow_blur_strength=\u00a0\u00bb0.1em\u00a0\u00bb header_2_text_shadow_color=\u00a0\u00bbrgba(0,0,0,0.12)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

conditions<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb-65px||-65px||true|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb6px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_toggle title=\u00a0\u00bbconditions g\u00e9n\u00e9rales\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ open_toggle_background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb icon_color=\u00a0\u00bb#C08D45″ open_icon_color=\u00a0\u00bb#4B1B0E\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_level=\u00a0\u00bbh3″ title_font=\u00a0\u00bb|||on|||||\u00a0\u00bb title_text_align=\u00a0\u00bbcenter\u00a0\u00bb title_font_size=\u00a0\u00bb19px\u00a0\u00bb background_color=\u00a0\u00bb#f2f6f9″ custom_margin=\u00a0\u00bb44px||44px||true|\u00a0\u00bb custom_padding=\u00a0\u00bb36px||36px||true|false\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

[cmplz-terms-conditions type=\u00a0\u00bbterms-conditions\u00a0\u00bb]<\/h3>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbCONDITIONS G\u00e9N\u00e9RALES DE VENTES\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ open_toggle_background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb icon_color=\u00a0\u00bb#C08D45″ open_icon_color=\u00a0\u00bb#4B1B0E\u00a0\u00bb _builder_version=\u00a0\u00bb4.25.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_level=\u00a0\u00bbh3″ title_font=\u00a0\u00bb|||on|||||\u00a0\u00bb title_text_align=\u00a0\u00bbcenter\u00a0\u00bb title_font_size=\u00a0\u00bb19px\u00a0\u00bb background_color=\u00a0\u00bb#f2f6f9″ custom_margin=\u00a0\u00bb44px||44px||true|\u00a0\u00bb custom_padding=\u00a0\u00bb36px||36px||true|false\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

<\/h2>\n

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G\u00c9N\u00c9RALIT\u00c9S<\/strong><\/p>\n

Les pr\u00e9sentes conditions de vente sont conclues entre l’entreprise en PP de Hichou Soufiane, exer\u00e7ant sous le nom de l’enseigne \u00ab\u00a0LUCK LOCK\u00a0\u00bb, dont le si\u00e8ge social est situ\u00e9 \u00e0 Rue du Bon Pasteur\u00a0 53 \u00a0Bo\u00eete 81 \u00e0 <\/span>1140\u00a0 Evere<\/span>, et toute personne physique ou morale, ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab\u00a0le client\u00a0\u00bb, souhaitant recourir aux services de \u00ab\u00a0LUCK LOCK\u00a0\u00bb ou de l’un de ses repr\u00e9sentants, directs ou indirects.<\/p>\n

\u00ab\u00a0LUCK LOCK\u00a0\u00bb se r\u00e9serve le droit de corriger ou de modifier ces conditions g\u00e9n\u00e9rales de vente \u00e0 tout moment et sans pr\u00e9avis.<\/p>\n

\u00ab\u00a0LUCK LOCK\u00a0\u00bb se r\u00e9serve \u00e9galement le droit de refuser toute prestation ne respectant pas ses engagements ou les normes de s\u00e9curit\u00e9 en vigueur.<\/p>\n

ENGAGEMENT<\/strong><\/p>\n

Sauf convention expresse contraire, tous nos services et fournitures sont soumis aux pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente. En confirmant sa commande par t\u00e9l\u00e9phone, mail ou tout autre moyen de communication, le client exprime explicitement son acceptation de ces conditions g\u00e9n\u00e9rales de vente.<\/p>\n

Toute demande de prestation de la part du client, qu’elle soit formul\u00e9e par t\u00e9l\u00e9phone ou par mail, est consid\u00e9r\u00e9e comme une confirmation de commande. Toutefois, \u00ab\u00a0LUCK LOCK\u00a0\u00bb se r\u00e9serve le droit de refuser une commande, soit de mani\u00e8re temporaire, soit d\u00e9finitive, jusqu’\u00e0 r\u00e9ception \u00e9crite du client ou de son mandataire.<\/p>\n

Le client est li\u00e9 \u00e0 \u00ab\u00a0LUCK LOCK\u00a0\u00bb pour toute acceptation d’intervention d’urgence par t\u00e9l\u00e9phone ou pour tout devis accept\u00e9.<\/p>\n

Le client dispose \u00e0 tout moment du droit d’acc\u00e8s et de rectification de ses donn\u00e9es.<\/p>\n

Tout devis ou bon de commande incomplet ou incorrect sera syst\u00e9matiquement refus\u00e9 et renvoy\u00e9.<\/p>\n

PRIX<\/strong><\/p>\n

\u00ab\u00a0LUCK LOCK\u00a0\u00bb est assujetti \u00e0 la TVA. Les prix indiqu\u00e9s ou communiqu\u00e9s sont hors taxe.<\/p>\n

Les prestations pour les b\u00e2timents de plus de 10 ans sont soumises au r\u00e9gime de 6% de TVA, tandis que celles pour les b\u00e2timents de moins de 10 ans sont soumises au r\u00e9gime de 21% de TVA. Les marchandises et fournitures sont \u00e9galement soumises au r\u00e9gime de 21% de TVA.<\/p>\n

Les prix communiqu\u00e9s sont indicatifs et peuvent \u00eatre ajust\u00e9s en fonction des \u00e9l\u00e9ments fournis par le client. En cas de modifications significatives, le nouveau prix sera communiqu\u00e9 au client avant toute intervention.<\/p>\n

MODALIT\u00c9S DE PAIEMENT<\/strong><\/p>\n

Le paiement des prestations s’effectue imm\u00e9diatement en fin d’intervention, en esp\u00e8ces, par application bancaire, ou par carte bancaire ou de cr\u00e9dit. Les paiements ult\u00e9rieurs par virement non approuv\u00e9s pr\u00e9alablement par \u00e9crit seront major\u00e9s de 10% et de 45 euros de frais de dossier.<\/p>\n

D\u00c9LAI ET LIVRAISON<\/strong><\/p>\n

Les interventions sont r\u00e9alis\u00e9es imm\u00e9diatement, et les d\u00e9lais de livraison peuvent \u00eatre \u00e9tendus jusqu’\u00e0 la disponibilit\u00e9 des pi\u00e8ces chez les fournisseurs en cas de remplacement.<\/p>\n

GARANTIE ET ANNULATION<\/strong><\/p>\n

Il n’y a pas de retour ni de remboursement sur les services ou produits. \u00ab\u00a0LUCK LOCK\u00a0\u00bb offre une garantie de deux ans sur le service et la garantie constructeur sur les marchandises.<\/p>\n

Toute annulation de service doit \u00eatre effectu\u00e9e avant le d\u00e9placement du technicien, sous peine de paiement des frais de d\u00e9placement (forfait 75\u20ac).<\/p>\n

TRAITEMENT DES DONN\u00c9ES<\/strong><\/p>\n

Les donn\u00e9es personnelles collect\u00e9es sont trait\u00e9es conform\u00e9ment \u00e0 la l\u00e9gislation belge et au RGPD. Les d\u00e9tails sont disponibles sur notre site Web : lien vers la politique de confidentialit\u00e9<\/a>.<\/p>\n

LITIGES<\/strong><\/p>\n

Tout litige sera r\u00e9gl\u00e9 devant le tribunal comp\u00e9tent de l’arrondissement de Bruxelles.<\/p>\n

 <\/p>\n

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Consultez \u00e9galement<\/p>\n

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global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/lucklock.be\/wp-content\/uploads\/2025\/06\/LOGO-FINAL-scaled.png\u00a0\u00bb alt=\u00a0\u00bbSerrurier professionnel en intervention de d\u00e9pannage serrurier d’ouverture de porte, d\u2019installation de serrure de s\u00e9curit\u00e9 ou de s\u00e9curisation de domicile \u2013 Serrurier Luck Lock – d\u00e9pannage rapide 24h\/24 et 7j\/7.\u00a0\u00bb title_text=\u00a0\u00bbSerrurier Luck Lock\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb30%\u00a0\u00bb width_tablet=\u00a0\u00bb30%\u00a0\u00bb width_phone=\u00a0\u00bb72%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||-2px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb 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SERRURIER LUCK LOCK<\/strong><\/span><\/span><\/h2>\n

Adresse si\u00e8ge social :<\/strong><\/span><\/p>\n

Rue du Bon Pasteur \u00a0 53 \u00a0Bo\u00eete\u00a081<\/span>
1140 \u00a0 Evere<\/span><\/p>\n

Contact :<\/span><\/strong> \u00a0+32 2 335 02 68<\/a><\/span><\/span><\/p>\n

TVA :<\/strong>\u00a0BE 0804.613.911<\/a><\/span><\/p>\n

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\u00a0<\/p>\n

Luck Lock vous remercie de votre int\u00e9r\u00eat et met tout en oeuvre pour vous partager une totale transparence sur ces conditions d’utilisations et sa politique.<\/p>\n

\u00a0<\/p>\n

Pour toute informations compl\u00e9mentaires, merci de prendre contact avec nous.<\/p>\n

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Luck Lock vous remercie de votre int\u00e9r\u00eat et met tout en oeuvre pour vous partager une totale transparence sur ces conditions d’utilisations et sa politique.<\/p>\n

Pour toute informations compl\u00e9mentaires, merci de prendre contact avec nous.<\/p>\n

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conditions g\u00e9n\u00e9rales Votre expert serrurier sp\u00e9cialis\u00e9 en s\u00e9curisationCONDITIONS G\u00c9N\u00c9RALESconditions[cmplz-terms-conditions type=\u00a0\u00bbterms-conditions\u00a0\u00bb]   G\u00c9N\u00c9RALIT\u00c9S Les pr\u00e9sentes conditions de vente sont conclues entre l’entreprise en PP de Hichou Soufiane, exer\u00e7ant sous le nom de l’enseigne \u00ab\u00a0LUCK LOCK\u00a0\u00bb, dont le si\u00e8ge social est situ\u00e9 \u00e0 Rue du Bon Pasteur\u00a0 53 \u00a0Bo\u00eete 81 \u00e0 1140\u00a0 Evere, et toute personne physique […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":179,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-217","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions g\u00e9n\u00e9rales - LUCK LOCK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lucklock.be\/nl\/juridische-informatie\/algemene-voorwaarden\/\" \/>\n<meta property=\"og:locale\" content=\"nl_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales - LUCK LOCK\" \/>\n<meta property=\"og:description\" content=\"Luck Lock vous remercie de votre int\u00e9r\u00eat et met tout en oeuvre pour vous partager une totale transparence sur ces conditions d'utilisations et sa politique. 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